Friday, September 5, 2008

Get a clue?

I never realized how unintelligent people really are until now. They really need to get a clue and get a grip on life. I don't understand how they can actually get by in life with no freaking brain. The story behind this thought happened at work. Now a few of my co-workers, my one chill manager, and I were standing around today, bored out of our minds because business is slow. This one woman comes in and boy was she a trip and a half. She comes over to us and was all "I need to close my pool." Okay, so my one manager is standing there telling her there's only one thing she has to do with her size pool which is use the closing chemical we call "The Orb." The orb is a small football shaped plastic object that you put in the skimmer and let it run for a certain amount of hours. So she agreed to use it, since she claimed to have used it before, and asked the price of it. So the manager asked if she was a V.I.P. member (the membership if a free membership that gives you lower prices than the actual price in the store) and she had no idea if she was or not. She the manager simply told her she could find out at the register if she was when she went to purchase the items. So she started this whole big thing about asking at the register whether she was or not, which is completely ridiculous. He eventually walked away and let us deal with her. Then she wanted to know pricing. So the other girls working gave her the prices. It's $39.99 for non members, $24.99 for members. The girls must have told her the prices at least 6 times before she finally understood. Next she pulls out the circular or the key to savings and tried telling us she would get ten dollars off. Now the key to savings just reflects the price so it's pretty much the same thing as the membership. The girls just kept telling her it's $24.99 over and over but she refused to listen. Finally I went over to them and explained how it just reflects the price. I must have repeated myself 4 times until she finally got it. She then finally just walked away.

I don't understand what's so hard to get. Why do people need to be told repetitively the same thing. It's ridiculous that they just cannot comprehend it in one or even two times they are told. Customers like that make me just want to take the orb and throw it at them to knock some sense into them. Jesus.

The highlight of tonight that has really had me thinking is the good customers who actually listen to me when I speak and not doubt me. This one woman and her husband came in and one of the girls I work with went through the chemicals with her. She then went to the other side of the store for a winter cover. I went over by the registers to talk to some of the cashier which is in between the sales floor and my chemical side. The woman came up to me about ten minutes later and wanted me to explain the reason for using the chemicals my co worker gave her. So I basically went through everything including how for her to open up to a clear water pool come the spring time and told her about the cover she would need to buy. Now I am capable of selling covers but being that I am not a green shirt yet, I didn't want to take it away from the other salespeople. So I gave it to one of the really good salespeople for the easy commission (we get commission on the covers we sell, more money on the more expensive covers). The woman took my advice and listened to everything I told her about the chemicals and the purpose of the bubble and in the end, she bought the most expensive cover. She then walked up to the head manager and complimented me on my knowledge and how she wanted to rent me out for the day to close their pool. It's customers like that that I wish there were more of, none of theses stupid idiots who think they know everything when they really don't have a clue AT ALL. It really makes me wonder what's really happening to the world today. Who knows what's going to happen with our generation?

As for now, I'm done with my thoughts. Tomorrow will probably the passage of "Who Am I" for class. Then another one come possibly Sunday or Monday of some poetry, like what was written in class today or maybe something else I'll attempt to come up with.

1 comment:

mike said...

Now that is GREAT WRITING...very meaty and insightful! I think you are well on your way to having a great blog!